Introducing OnlyContact: CRM, team inbox and social media in one place

Today we are introducing OnlyContact, a workspace that combines CRM and social media management for businesses that sell through conversations.

Why we built it

Customers write on WhatsApp, ask questions on Instagram, fill in a website form and expect a quick answer everywhere. Most teams juggle several apps to keep up, and leads slip through the cracks. We wanted one place where every message, every lead and every post comes together.

What is inside

• CRM and lead management: a drag & drop sales pipeline with automatic lead creation and owners assigned in turn
• Team inbox: WhatsApp Business, Instagram DM and Facebook Messenger in one place
• Website live chat: answer visitors in real time from the same inbox
• Web forms and Facebook lead ads: submissions sent straight to your pipeline with their campaign
• Social media management: plan and publish posts with a content calendar

Built for teams of every size

Sub-users with their own permissions, one owner per customer and optional workspaces for agencies that manage several clients keep everybody focused on their own work. Read how agencies use it in our article about workspaces for multiple clients.

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Who OnlyContact is for

OnlyContact is made for businesses where sales start with a message: clinics and beauty studios that book appointments on WhatsApp, real estate offices that answer property questions on Instagram, travel agencies that send offers through Messenger and online shops that handle orders in direct messages. It also fits agencies that manage these channels for their clients. If your team answers customers on more than one channel and wants to know which conversations turn into revenue, OnlyContact gives you one place to work and one report to look at.

You can try OnlyContact free for 7 days, no credit card required. Compare the plans on our pricing page; our team helps you connect your channels.